Uplift Enterprise Services, LLC (“we,” “our,” “us”) respects and protects the privacy of our clients.
Information We Collect
Personal information such as name, phone number, email, company, and service location.
Payment details for deposits and invoices (processed securely through trusted third-party providers).
How We Use Information
To schedule, confirm, and complete requested services.
To communicate regarding bookings, invoices, or service updates.
To improve customer experience and internal operations.
Data Sharing
We do not sell, rent, or trade personal information.
Information may only be shared with payment processors or legal authorities when required by law.
Data Security
Client information is stored securely and accessible only to authorized personnel.
We take reasonable measures to protect against unauthorized access or misuse.
Your Rights
Clients may request updates, corrections, or removal of personal information at any time by contacting us directly.
Return & Refund Policy
At Uplift Enterprise Services, LLC, we stand by the quality of our work. To ensure fairness, the following policies apply:
1.Deposits
All non-contract bookings require a deposit (35–40% of the total service cost).
Deposits are credited to the final invoice.
Deposits are refundable if cancellation occurs 3 or more hours before the scheduled service.
2.Cancellations
Free Cancellation: If canceled 3+ hours before scheduled service → full deposit refunded or applied to future booking.
Late Cancellation (within 3 hours): A 10% cancellation fee of the total service will be charged, deducted from the deposit.
No-Shows: Deposit is forfeited in full.
3.Completed Services
Once a service is completed, payments are non-refundable.
If you are dissatisfied with the quality of work, you must notify us within 24 hours. We will return to re-service the area of concern at no additional cost.
4.Fleet Contracts
Contracted clients are billed according to agreed terms. Any cancellation or rescheduling must follow the conditions outlined in the service agreement.